Privacy Policy

Please read this Privacy Policy carefully before using this website.

1. Privacy Policy Consent
The website and its content are owned by Yug Art Creations (“Company”, “we”, or “us”), a brand owned by Yug Advisors. The term “you” refers to the user or viewer of www.yugartcreations.com (“Website”).
This Privacy Policy describes how we collect, use, process, and distribute your information, including Personal Data, in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023 (India), and international standards like GDPR. By using our Website, you consent to this policy.

2. Information We Collect
We collect the minimum amount of information necessary to fulfill our obligations to you:
Identity & Contact Data: Name and email address provided via contact forms or newsletter sign-ups.
Transaction & Billing Data: Name, billing address, and payment details required to process orders. Note: Financial data is processed via secure third-party gateways and is not stored on our servers.
Technical Data: IP addresses and “Cookies” to diagnose server issues, administer the website, and improve user experience. You may disable cookies in your browser, though some features may then function limitedly.

3. How We Use Your Information
We process your data based on the following legal grounds:
Consent: When you explicitly opt-in to receive newsletters or marketing.
Contractual Necessity: To deliver the stone murals, panels, or wash basins you have purchased.
Legitimate Interest: To improve our services or provide updates regarding your specific inquiries.
Legal Obligation: When required to comply with statutory requirements or law enforcement.

4. Data Sharing and International Transfers
Third-Party Service Providers: We share data with trusted partners (e.g., payment processors, courier services, and email marketing tools) who adhere to similar privacy standards.
International Transfers: As we serve customers globally, your Personal Data may be transferred and stored outside of your country of residence (including outside the EU/EEA). By using this Website, you consent to such transfers.
No Sale of Data: We do not sell, rent, or share your email address or personal details with third parties for their independent marketing purposes.

5. Your Rights (The Right to be Forgotten)
Under prevailing laws, you have the following rights regarding your Personal Data:
Access & Portability: Request a copy of the data we hold about you.
Rectification & Erasure: Request that we correct inaccuracies or delete your data (“Right to be Forgotten”).
Withdraw Consent: Opt-out of marketing communications at any time via the “unsubscribe” link or by emailing us.
Lodge a Complaint: Contact a supervisory authority if you believe your data is being handled unlawfully.
To exercise these rights, please contact us at care@yugartcreations.com.

6. Security and Data Retention
Protection: We take commercially reasonable steps to protect your data from unauthorized access. However, no electronic transmission is 100% secure. In the event of a known data breach, we will notify you immediately.
Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, and tax requirements.

7. Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act (COPPA) and GDPR, we do not knowingly collect information from anyone under 18 years of age. Our Website is directed toward individuals who are at least 18 years old.

8. Notification of Changes
We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on our Website. Continued use of the Website following such changes constitutes your acceptance of the revised policy.